In this episode of Creativity & Compliance, Tom Fox and Ronnie Feldman visit with Shannon Jamison, Associate Vice President, Global Legal Compliance Operations Leader and Krista Wolff, Global Legal Compliance Education & Engagement Manager at Agilent Technologies.
The self-proclaimed “Compliance Unicorn Herd” at Agilent make it a point to bring their authentic and unapologetically weird selves to the workplace which makes them more interesting, approachable and effective at influencing compliance and speak up culture. This was a fun discussion with lots of great ideas. Here are a few of the takeaways.
- Mantra: Clear, Easy, Actionable, Guidance with Sprinkles of Fun!
Philosophy: Compliance is a team sport. Our goal is influence.- Scare tactics don’t work.
- We need to be approachable.
- We need to make connections.
- People will give you their time if they can relate to you on a human level.
- We bring our personalities forward. It makes us less scary.
Tactics: Purposeful Fun- Compliance Trading Cards
- A way to reintroduce themselves to the company. Helps people get to know them and their interests.
- Highlights their role.
- Highlights some fun facts.
- Provides a fun avatar.
- Easily shareable.
- Circulated their accomplishments. Circulated their roadmap so their colleagues know their goals and objectives.
- Cocktails with Compliance – Ethical Elixirs Bar Menu
Pairing a fun cocktail with an activity. Mix this fun concoction while reviewing the Code of Conduct.
- Integritini
- Anti-briberini
- Data Protection Daquiry
- Speak Up Straight Up
- Distribution
- Circulated in a weekly email.
- Posted with banner ad on the intranet.
- Personal outreach from the team was invaluable.
- Used on email signatures.
- Impact
- It changed the tone of how people perceive compliance.
- We have other parts of the business asking to be involved.
- We have people actively reaching out to us with ideas.
- It gives people a reason to come talk to us. It helps establish a rapport.
Lessons & Takeaways
- Try new things. Be vulnerable. Take creative risks. Learn from it.
- Be authentic. Spread your sunshine!
- Creativity is a year round activity.
- Just get started. Set a cadence. Keep it going.
- Creativity doesn’t have to cost a lot.
- Compliance is a team sport – Be interesting, be colorful, be approachable, have fun!
- Compliance Trading Cards
Ronnie Feldman is the President & Creative Director at Learnings & Entertainments, a learning content provider made up of comedians and entertainers with a focus on corporate risk. www.LearningsEntertainments.com