SCCE Podcast: Improv, Entertainment & Encouraging Speak Up Culture

Aug 9, 2021

SCCE's Adam Turteltaub interview Ronnie Feldman about how improv and entertainment can help ethics & compliance programs create a speak up listen up culture
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Tom Fox

Ronnie Feldmen


60-Second Communication & Awareness Shorts
A variety of short, customizable, quick-hitter “commercials” including songs & jingles, video shorts, newsletter graphics & Gifs, and more. Promote integrity, compliance, the Code, the helpline and the E&C team as helpful advisors and coaches.

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A library of 1-10-minute trainings and communications wrapped in the style of a late-night variety show, that explains corporate risk topics and why employees should care.

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About This Episode

Ronnie was a guest on SCCE’s Compliance Perspectives Podcast, hosted by Adam Turteltaub.

How do you get people to come forward and report issues? Ronnie Feldman (LinkedIn), President and Founder of Learnings & Entertainment, has an unconventional suggestion:  Learn from improv comedy groups.


Improv performances only work because the members of the cast know that they have unconditional support from their castmates. That gives them the ability to take risks. This creates a psychologically safe environment where people can bring ideas forward without fear. Harvard Professor Amy Edmondson, argues that the best organizations do the same thing. How does an organization get to that place of psychological safety where people can feel come forward and say what’s on their mind safely? By constantly reminding people that it is okay to point out what is wrong. And a good compliance program is one that creates this environment.

How can a program get there? For one, stop doing that bloated, boring, preachy training, which signals to the employee that you don’t care and are just pushing liability to them. There is no actual learning involved and they resent you for wasting their time. Employees won’t seek out advice and support from people and organizations that annoy them.

Helpful tip….Think more like an advertising agency to get the Speak UP message in front of people as many times as possible and as creatively as possible. And, as you do so, be entertaining and interesting so they’ll pay attention, engage and remember. Plus, you can play those messages more frequently which increases the visibility.


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