SCCE Podcast: Improv, Entertainment & Encouraging Speak Up Culture

Aug 9, 2021

SCCE's Adam Turteltaub interview Ronnie Feldman about how improv and entertainment can help ethics & compliance programs create a speak up listen up culture
Listen on the SCCE Site Here: https://complianceandethics.org/ronnie-feldman-on-encouraging-people-to-speak-up-podcast/

Hosts

Tom Fox

Ronnie Feldmen

 Resources

60-Second Communication & Awareness Shorts
A variety of short, customizable, quick-hitter “commercials” including songs & jingles, video shorts, newsletter graphics & Gifs, and more. Promote integrity, compliance, the Code, the helpline and the E&C team as helpful advisors and coaches.

Workplace Tonight Show! Micro-learning
A library of 1-10-minute trainings and communications wrapped in the style of a late-night variety show, that explains corporate risk topics and why employees should care.

Custom Live & Digital Programing
We’ll develop programming that fits your culture and balances the seriousness of the subject matter with a more engaging delivery.

Tales from the Hotline
Fast, fun case studies about workplace behavior gone wrong, brought to life by comedians and storytellers.

About This Episode

Ronnie was a guest on SCCE’s Compliance Perspectives Podcast, hosted by Adam Turteltaub.

How do you get people to come forward and report issues? Ronnie Feldman (LinkedIn), President and Founder of Learnings & Entertainment, has an unconventional suggestion:  Learn from improv comedy groups.


CLICK HERE TO LISTEN: SCCE COMPLIANCE PERSPECTIVES PODCAST: IMPROV, ENTERTAINMENT & SPEAK UP CULTURE


Improv performances only work because the members of the cast know that they have unconditional support from their castmates. That gives them the ability to take risks. This creates a psychologically safe environment where people can bring ideas forward without fear. Harvard Professor Amy Edmondson, argues that the best organizations do the same thing. How does an organization get to that place of psychological safety where people can feel come forward and say what’s on their mind safely? By constantly reminding people that it is okay to point out what is wrong. And a good compliance program is one that creates this environment.

How can a program get there? For one, stop doing that bloated, boring, preachy training, which signals to the employee that you don’t care and are just pushing liability to them. There is no actual learning involved and they resent you for wasting their time. Employees won’t seek out advice and support from people and organizations that annoy them.

Helpful tip….Think more like an advertising agency to get the Speak UP message in front of people as many times as possible and as creatively as possible. And, as you do so, be entertaining and interesting so they’ll pay attention, engage and remember. Plus, you can play those messages more frequently which increases the visibility.

 

Related Episodes

Ethics, Entertainment & Influence

Entertainment increases our influence. In a noisy environment, if we’re interesting, entertaining and fun, we’ll get real estate and airtime on more communication channels, we’ll get increased frequency of our messaging and we’ll have a greater likelihood that others (Leaders, Ethics Ambassadors, etc.) will help carry these important messages forward on our behalf. Being entertaining with how we train and communicate will give us increased visibility, approachability and influence.